Meet Sam Melrose

Sam is a high impact purpose led executive with deep experience across customer service and sales, with a passion for developing people and designing and driving strategic outcomes. She is regarded as an authentic, energetic and bold collaborator with a track record in, Digital Transformation, Project Management, Agile Delivery, Cross-Functional teams, Operational Excellence, Strategic Planning, Service Transformation, and Risk Management with extensive experience leading high performing teams across large scale teams both here and in the UK.

Sam’s mission is to transform the way we work and interact with our customers, leveraging AI and agile methodologies to deliver impactful and sustainable results, and create energetic and engaging working environments where the teams she leads can thrive.

 

About Sam’s talk

Title:

Shaping Culture: Insights from a Cross-Functional Leader


Abstract:

Join Sam on a reflective journey of personal and professional growth, transitioning from a business operations leader to a cross functional value streams leader, to a dynamic change maker influencing executives to unlock value. Sam’s quest to influence culture transformations involved fostering transparency and alignment to empower teams, driving superior customer experiences and sustainable business outcomes.

Sam will delve into navgiating complexities of leadership, creating thriving environment for teams and share successes and learnings to date!

Ready to dive in?